Process
How We Work
From a single line of brief to a boxed heirloom — five clear steps.

Custom production sounds complicated. We’ve made it feel like ordering anything else worth waiting for: tell us who it’s for, approve a design, and we handle the rest.
- Single sets
- 2–4 weeks
- Volume
- 4–6 weeks
- Min. (gift)
- None
The five steps
- 1 · Brief — share the recipient, occasion, brand, and budget
- 2 · Design — we return a colorway, motif, and finish to approve
- 3 · Proof — a digital (and for volume, physical) sample to sign off
- 4 · Production — your sets are made and quality-checked
- 5 · Delivery — boxed, wrapped, and shipped where you need them
Timelines
- Personalize (monogram) — 1–2 weeks
- Custom single sets — 2–4 weeks
- Volume & corporate — 4–6 weeks
- Rush options available on request
Good to know
- No minimum for personalized single gifts
- Volume pricing begins at 25 sets
- Pre-sell drops let runs fund before production
- Every set is inspected by hand before it ships